STOP AND THINK

Requests to move money: A genuine bank or organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by.
Clicking on links/files: Don’t be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected email or text.
Personal information: Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.

TOO SMART TO BE SCAMMED?

Think again. Most people think they wouldn’t fall for a fraudulent text or email, but criminals are more sophisticated than ever. Take our test to see if you can find the fraud and know when it’s time to say ‘My money? My info? I don’t think so’.

WATCH OUT FOR SCAMS LIKE THIS

A genuine bank or organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by.

Get more advice

REMEMBER TO…

Download the Take Five Customer Advice Guide

Get more advice

#Take Five

Everyone is at risk and has a story to tell when it comes to being targeted by online scammers. Stay alert and #TakeFive

Get more advice

Campaign Materials

Get involved in the campaign and download the full range of Take Five resources.

Business Advice

Find out everything you need to know about business-specific fraud.

FAQs

We answer your most commonly asked questions.

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When you’ve finished making an online payment, log out of your account. Simply closing the page may not do this automatically #paysafe getsafeonline.org/safepayment… pic.twitter.com/tV3zigyXXv

Tony Murray - National Protect Officer, NCO

Tony Murray - National Protect Officer, NCO

@CityPoliceTell2

Help protect communities from #Fraud & #Cybercrime #FraudstersCan •Hijack trusted text threads •Impersonate ANY business •Spoof CallerID display •Can keep a home phone line open for up to 10seconds and spoof a dial tone. #TakeFive (@TakeFive) #Verify as genuine #Tell2 pic.twitter.com/3si6e9ewvA

Retweeted by Take Five

Don’t pay for anything by transferring money directly to people or companies you don’t know, however eager you are to buy. If it’s a fraud, it’s doubtful the bank will be able to recover or refund your money #paysafe getsafeonline.org/safepayment… pic.twitter.com/1JMz0VMgZm

If you think you’ve been a victim of fraud, report it to @actionfrauduk at actionfraud.police.uk or by calling 0300 123 2040. pic.twitter.com/cKw3ZfcS8a

Make sure shopping websites are authentic by carefully checking the address is spelled correctly. Fraudsters can set up convincing websites with spelled addresses very similarly to the authentic one #paysafe getsafeonline.org/safepayment… pic.twitter.com/3IeBA5hZQy

Staffordshire Commissioner

Staffordshire Commissioner

Make sure your that email is genuine and @TakeFive As self-assessment deadline approaches take 5 to make sure that email is genuine. Don't be a victim of fraud. More advice is available at gov.uk/report-suspici… #cybersafestaffs pic.twitter.com/FtonBgR55N

Retweeted by Take Five

Amanda Lawrence

Amanda Lawrence

@Amanda1Lawrence

Do you really know who’s calling?... Treat your information like it’s the keys to your front door 🔑 Follow the support below and @TakeFive with every call. If in doubt #HangUp as soon as possible ☎️📞❌ #Tell2 twitter.com/citypolicetell…

Retweeted by Take Five

Don’t make online payments when using Wi-Fi hotspots, as these may be either not secure or fake, and your transaction could be intercepted. Instead, use your data, a broadband dongle or VPN… or wait until you get home. #paysafe getsafeonline.org/safepayment… pic.twitter.com/mRHf01z9wh

Tony Murray - National Protect Officer, NCO

Tony Murray - National Protect Officer, NCO

@CityPoliceTell2

I was asked if this would be seen by more than a 100 people. How far will you help it go❓ #Wales, the rest of the UK and the world, do you thing. Reward the fabulous performance by @HeddluBach @MillbrookP @IforHael pupils with a RT. #TakeFive together we stop fraud. #Tell2 pic.twitter.com/u0cszmMHLJ

Retweeted by Take Five

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud. This includes email deception and phone-based scams as well as online fraud – particularly where criminals impersonate trusted organisations. Led by Financial Fraud Action UK (part of UK Finance) and backed by Her Majesty’s Government, it is being delivered with and through a range of partners in the UK payments industry, financial services firms, law enforcement agencies, telecommunication providers, commercial, public and third sector organisations.