TRAVELEX
Criminals will often use the publicity around events such as the Travelex situation as a chance to pose as a genuine organisation, including banks, police officers and retailers. Often the criminal will pretend to be from the impacted company, or claim they are dealing with an issue as a result.
Fraudulent emails, phone calls or text messages often claim to be able to help customers and assist with refunds.
Using Travelex as a cover story, the criminal will then attempt to get recipients to disclose personal or financial information, which they will then use for their own fraudulent purposes.
Consumers are urged to:
Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
Challenge: Could it be fake? It’s ok to reject, refuse, or ignore any requests. Only criminals will try to rush or panic you.
Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.
