Coronavirus Fraud and Scams

COVID-19

It’s important that you remain vigilant and guard against criminals using the publicity around Coronavirus as a chance to target you with fraudulent emails, phone calls, texts messages or social media posts.

COVID-19 Business Advice

COVID-19

Criminals are using the Coronavirus as a cover story to trick you into parting with your business’s money or information. Always take a moment to Stop, Challenge, Protect before making any payments.

Woman holding her hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Man holding his hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Man holding his hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Woman holding her hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Scam Alert!

Consumers should be vigilant of criminals looking to defraud them by posing as parcel delivery companies, as more people across the country are expected to shop online this Christmas than ever before.

 

PARCEL DELIVERY SCAMS IN RUN UP TO chRISTMAS

Intelligence from UK Finance suggests that criminals are sending out phishing emails, purportedly from well-known delivery companies, which claim that they have been unable to deliver parcels, packages or large letters. These emails may ask the recipient to pay a fee or provide additional details in order to rearrange the delivery.

 

The public should also be aware of an increased risk of scam phone calls and texts impersonating delivery companies, as well as fake delivery notices posted through letterboxes. Similarly, these will ask for advance payment or for customers to provide information that is later used to defraud them.

 

Customers are typically tricked into clicking on links to seemingly genuine websites requesting personal and financial information such as their address, date of birth, mobile number or bank details, which are then used to commit fraud. In some cases, victims later receive a call from the criminal pretending to be from their bank’s fraud team, trying to persuade them to move their money to a safe account or reveal their pass codes.

 

Consumers are urged to follow the advice of the Take Five to Stop Fraud campaign:

 

1. Remember that criminals will send out phishing emails with links leading to fake websites used to steal personal and financial information. These emails may appear to be from trusted organisations and may use official branding to convince you they’re genuine. Always access websites by typing them into the web browser and avoid clicking on links in emails.

 

2. Remain vigilant and check delivery notifications very carefully to ensure they are genuine. Emails, texts or cards through your letterbox may look very similar to those that are genuine but may use generic greetings, such as Dear Sir/Madam, or include spelling errors.

 

More information on how you can protect yourself against these scams can be found here

TAKE FIVE TO STOP FRAUD

Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.

Stop

Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge

Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect

Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Are you scam-savvy?

Criminals are turning to more sophisticated ways to take your money, whether through online offers, emails or telephone calls. Can you outsmart them? Put your ability to spot a scam to the test with our quick quiz.

Watch out for scams like this

Beware if you receive a phone call purporting to be from your bank warning of irregular activity on your account – can you be sure it’s genuine? Our video tells you what to watch out for.

Take Five toolkit

We want organisations, businesses and individuals to be able to spread the message and get involved in the campaign so we can all help protect the nation against financial fraud. Please support Take Five and make use of the full suite of campaign materials we have on offer.