Woman holding her hand out with Take Five slogan written on it: My Money? My Info? I don't think so!
Man holding his hand out with Take Five slogan written on it: My Money? My Info? I don't think so!
Woman holding her hand out with Take Five slogan written on it: My Money? My Info? I don't think so!
Man holding his hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

Stop

Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge

Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect

Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Scam Alert!

Consumers should be vigilant of criminals attempting to use the cessation of trading of Thomas Cook as an opportunity to trick people into revealing personal or financial information.

Thomas Cook

Criminals will often use the publicity around events such as the cessation of trading of Thomas Cook as a chance to pose as a genuine organisation, including banks, police officers, retailers and travel companies. Often the criminal will pretend to be from the impacted company, or claim they are dealing with an issue resulting from the collapse.

Fraudulent emails, phone calls or text messages often claim to be able to help customers and assist with refunds.

Using Thomas Cook as a cover story, the criminal will then attempt to get recipients to disclose personal or financial information, which they will then use for their own fraudulent purposes.

Consumers are urged to:

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge: Could it be fake? It’s ok to reject, refuse, or ignore any requests. Only criminals will try to rush or panic you.

Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Watch out for scams like this

Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.

Are you scam-savvy?

quiz coming soon.