The Take Five Charter

The Take Five Charter sets out how signatories will deliver consistent and concerted use of the campaign messages and logo throughout their customer communications. The Charter sets out the minimum expectations required of signatories which may include prominently displaying the Take Five messaging. The Charter applies to all individual organisations/brands who sign up to it.

Signatories:

Adam & Company	Nationwide Building Society
Bank of Ireland UK	NatWest
Bank of Scotland	Danske Bank (Northern Bank)
Barclays	Royal Bank of Scotland
C. Hoare & Co.	Saffron Building Society
The Co-operative Bank	Sainsbury’s Bank
Coutts	Santander
Coventry Building Society	Starling Bank
Halifax	Tesco Bank
HSBC	TSB Bank
Intelligent Finance	Ulster Bank North
Lloyds Bank	Vanquis
Metro Bank	Virgin Money
Monzo	Principality Building Society
Credit Suisse	NewDay

Stop

Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge

Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect

Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Criminals are experts at posing as trusted orgs, including HMRC to convince you to take urgent action. If you receive a request for your money or information, #Stop and #Challenge its authenticity. Visit https://t.co/hcO2ovzc8t for info on how to report fake HMRC approaches https://t.co/mSdcA5Q4fn

Asked to click on a link and update your payment info? Don’t forget to #TakeFive Criminals are using branding & logos from trusted organisations to convince you their emails are genuine. Always login to your account directly using a secure webpage/app to check requests. https://t.co/MQqqQDB8yr

The deadline for @HMRCgovuk's late tax returns submissions may provide criminals with an opportunity to scam you through emails/texts claiming you owe tax/urging you to provide your info & bank details. Forward scam emails to [email protected] & texts to 60599 https://t.co/rDxEeUYA4I

Have you found a deal that seems too good to be true? #TakeFive Criminals may advertise products on auction sites at great prices using fake payment pages to obtain your money & info. Stay scam savvy by doing your research and reading reviews to ensure sellers are genuine. https://t.co/dx6zr2xgnV

Criminals are continuing to use Covid-19 as an opportunity to trick people into sharing their personal & financial information. Question whether approaches could be a scam. Always contact orgs directly to verify requests as opposed to clicking on links/attachments #TakeFive https://t.co/GOGPaD3OnH

For information on how to recognise genuine HMRC contact and to report scams, search “scams” on https://t.co/hcO2ovzc8t. Listen👇to hear a scammer trying to trick someone https://t.co/u6zCx7nZbw