Banks and other financial service providers work hard to protect their customers – in the UK in 2016, their innovative systems stopped £6.40 in every £10 of attempted fraud.
Financial fraud losses totalled £768.8 million in 2016.
Clearly, something needs to be done, and FFA UK and Her Majesty’s Government don’t believe this ‘thing’ has to be complicated. In fact, it can be as simple as encouraging people to take a moment to stop and think.
Many people may already know the dos and don’ts of financial fraud – that no-one should ever contact them out of the blue to ask for their PIN or full password, or ever make them feel pressured into moving money to another account. The trouble is, in the heat of the moment, it’s easy to forget this.
After all, trusting people on their word is something everyone tends to do instinctively. If someone says they’re from your bank or a trusted organisation, why wouldn’t you believe them?
Before you take their word for it though, Take Five a national awareness campaign led by FFA UK (part of UK Finance), backed by Her Majesty’s Government and delivered with and through a range of partners in the UK payments industry, financial services firms, law enforcement agencies, telecommunication providers, commercial, public and third sector, urges you to stop and consider whether the situation is genuine – to stop and think if what you’re being told really makes sense.