About Take Five

Fraud poses a major threat to the UK. It’s a crime that the finance industry is committed to tackling, but it’s also one that requires the combined efforts of every sector, both public and private, to overcome.

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from financial fraud. This includes email deception and phone-based scams as well as online fraud – particularly where criminals impersonate trusted organisations.

Many people may already know the dos and don’ts of financial fraud and scams – that no-one should ever contact them out of the blue to ask for their full PIN or full password, or ever make them feel pressured into moving money to another account. The trouble is, in the heat of the moment, it’s easy to forget this.

After all, trusting people on their word is something everyone tends to do instinctively. If someone says they’re from your bank or a trusted organisation, why wouldn’t you believe them? Take Five urges you to stop and consider whether the situation is genuine – to stop and think if what you’re being told really makes sense.

Led by UK Finance, the campaign is delivered with and through a range of partners in the UK payments industry, financial services firms, law enforcement agencies, telecommunication providers, commercial, public and third sector organisations.

Criminals may purport to be from Take Five, using our official branding on their websites, social media posts, literature on the phone or by text. Take Five doesn’t provide endorsement or approval for any products/services and would never call or text anyone especially not to request payments.  Anyone claiming to provide any products on our behalf is fraudulent. If you think you may have been a victim of a scam, contact your bank immediately and report it to to Action Fraud.

Journalists and media outlets can contact the UK Finance press office on 020 7416 6750 or email press@ukfinance.org.uk. We are unable to deal with individual customer queries. Please contact your finance provider directly.

 

 

Stop

Taking a moment to stop and think before parting with your money or information could keep you safe.


Challenge

Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.


Protect

Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Scam warning: Criminals may purport to be from Take Five, using our official branding on websites, social media posts, literature, on the phone or by text. Take Five doesn’t provide endorsement or approval for any products/services and would never call or text anyone.